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Michael Christie
All work

I Hate Ironing

Driver app for a laundry service

An Android app for the drivers who collect and deliver laundry: their day's timeline, order details, invoicing and customer contact.

Client
I Hate Ironing
Role
Designer
Discipline
Mobile app, Service design, UI design
Driver app for a laundry service for I Hate Ironing
Today: a timeline of pickups and drop-offs, with warnings flagged.

Overview

The driver's day in one app

I Hate Ironing collects, cleans and returns laundry. The drivers are the business's face to customers, so the app had to make their day simple: what is next, where it is, what the customer has asked for and how to bill it.

Screens

The next job on a map, with address and time window.
Accepting a new job.
Job details, with the customer's delivery note.
Options for a job: risk assessment, damage, call customer, more time.
Adding items to an order.
Order summary, ready to send as an invoice.
Adding information about an issue.
The menu: performance, monthly summary and account.